Apology letter

From,

     Pigeon pvt.ltd

     Near Avinashi Road,

    Coimbtore         

To,

     Mr.jijo Thomas

     Saraswathy Nivas,

     Njappa Road,

     Coimbtore

Respected sir,

               We are from pigeon company .we apologize for that you were given damaged product which u bought last week. It happened during the transportation of the product from storage facility to the shop .we understand your conditions that u got damaged product .we really regret for the inconvenience  and  apologize for such  mistake.

               I request you to please bring the product along with the receipt and present it any of our shop.you have been a wonderful customer and we hope you forgives us for this and maintain future business future business relations.

               Sincerely once again , I  would like to apologize and  we wil  definitely  replace the product for you.

                                                                                                                    

                                                                                                               Yours sincerely,  

                                                                                                               Deepthi   

                                                                                                               (Manager of Pigeon)